Contact Support

We're here to help you with OrbitKin

Discord Support

Fastest response time

For Users:

ok!feedback

Submit feedback or report issues directly

For Urgent Issues:

Contact a server admin who can escalate to developers

Response within 2-4 hours

Developer Contact

For server owners & critical issues

Discord Direct Contact:

@skygorilla

For bot installation and technical issues

Best for:

  • • Adding bot to your server
  • • Critical technical issues
  • • Partnership inquiries
Response within 24-48 hours

What We Can Help With

Account Issues

Registration problems, data requests, profile updates

Matching & Orbits

Not getting matched, Orbit issues, leaving groups

Technical Problems

Bot errors, command failures, access issues

Privacy Concerns

Data deletion, privacy settings, information security

Feature Requests

Suggestions, improvements, new features

Server Setup

Adding bot to server, configuration, customization

Before Contacting Support

Save time by checking these resources first:

Browse FAQ

Answers to common questions

Troubleshooting Guide

Step-by-step solutions

User Guide

Complete command reference

Privacy Guide

Data and privacy information

How to Get Faster Help

When contacting support, include these details for the fastest resolution:

Your Discord Username

So we can look up your account

Exact Error Messages

Copy/paste or screenshot any errors

What You Were Doing

Commands used, buttons clicked, etc.

When It Happened

Approximate time and date

What You've Already Tried

Steps taken to resolve the issue

Community Support

Join Our Discord Community

Connect with other OrbitKin users, share experiences, and get help from the community.

  • • Get tips from experienced users
  • • Share your OrbitKin success stories
  • • Participate in community events
  • • Be the first to know about updates

Email Support

For non-urgent inquiries and detailed issues

[email protected]

We typically respond within 2-3 business days